Shipping policy

Order Processing

All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

We currently ship to Europe and the United Kingdom.

  • European Union: 7–14 business days

  • United Kingdom: 7–14 business days

Delivery times may vary depending on the destination and external factors such as customs processing or local carrier delays.

Shipping Origin

Our products are shipped from international partner facilities, including locations in Asia and Europe, to ensure quality and competitive pricing.

Tracking Information

All orders are shipped with tracking.
Please allow 24–72 hours after dispatch for tracking updates to become active.

Customs and Duties

  • European Union orders: Most deliveries do not incur additional customs charges.

  • United Kingdom orders: Customs or import duties may apply depending on local regulations. Any applicable charges are the responsibility of the customer.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to customs clearance, weather conditions, or high-demand periods.

Incorrect Address

Please ensure all shipping details are accurate at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact

For any questions regarding shipping or your order, please contact us at:
info.montreval@gmail.com